Audience Analyst, Riga

Apart from advancing your career and doing what you love, working in our new bureau in Riga you will contribute to spreading unbiased news while working in a non-profit company.

As authoritarian governments around the world crack down on free press and spread disinformation, RFE/RL’s mission – independent media in places where they are banned by the government or not yet established – is more critical than ever.

What does the role entail?

Reporting to the Director of Audience and Growth and closely partnering with other colleagues in the Innovation & Audience Engagement division you will be the key point of contact on audience research and digital performance at RFE/RL.

Among other responsibilities you will:

• respond to in-house requests for data and analysis;
• assist Riga-based journalists to make full use of available audience research and digital analytics;
• prepare reports and other analyses;
• distribute and archive audience research reports;
• collect and distribute digital performance measurements obtained through clickstream metrics, including reporting results and mentor staff on the usage of clickstream metrics;
• help language services follow conversations on social media and track performance of key competitors.
• contribute to the planning of major projects based on data insights from earlier projects, SEO and social data insights etc.

The successful candidate will have:

• Master’s degree in Mass communications research or related field
• Experience in:

1. media research or/and digital journalism
2. using website analytics tools, ideally Adobe Analytics
3. using tools like Chartbeat, Tweetdeck, Crowdtangle, Hootsuite, Emplifi (Socialbakers) to analyze digital performance

• Familiarity with metrics across platforms (site, social media, subscriptions, video, audio)
• Awareness of best practices of audience growth and development
• Ability to work with large databases of statistical and other information and to extract information for requested reports
• Relevant software knowledge (SPSS desirable)
• Presentation skills
• Proficiency in English (in addition - Russian language knowledge - preferred) 
• Ability to multitask and prioritize
• Broad knowledge of political, economic, and social situations and international affairs acquired through studies, research, writing, travel, or other relevant experience or exposure
• Passion for our mission

We offer:

• International and friendly working environment.
• Numerous courses and instructions for professional development.
• Life and health insurance as of first working day.

Please send us your CV and cover letter in English.

To learn more about us please refer to our web page: https://pressroom.rferl.org/about-us