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Bureau IT Specialist

Open until best-qualified candidate is selected.

Please quote vacancy number: Inf2172-2301

RFE/RL is looking for a Bureau IT Specialist who will provide, under the supervision of the Bureau IT Manager, effective and efficient IT support, and services to staff in RFE/RL bureaus and remote locations through understanding their current and future needs and supporting to achieve them through coordinating and executing various IT activities in the bureaus.


  • Contributes to ensuring that the bureaus are effectively equipped and run to meet the current and future IT operational needs of RFE/RL.
  • Assists in the performance and supervision of daily IT operations of the bureaus.
  • Deals with daily IT support, supervises, and escalates the service tickets.
  • If needed, performs user and systems administration support, incl. resolving HW & SW issues.
  • Maintains accurate and complete bureau IT asset management database.
  • Updates contracts, requests, and processes new quotes for IT equipment in the bureaus.
  • Together with the Bureau IT Manager, prepares roadmaps and replacement plans.
  • Provides project management support for various IT projects in the bureaus, prepares reports and charts regarding the bureau IT projects, keeps track of projects and requests in the bureaus.
  • Assists in developing and ensuring successful implementation and compliance with the standard operating procedures and safety regulations and uses the industry best practices when performing duties and tasks assigned.
  • Works closely with the bureaus to promote and implement standard workflows and IT systems.
  • Adheres to and complies with all technology standards, policies, and regulations as outlined by Operations Division in Prague.
  • Contributes to creating and maintaining a positive work environment.
  • Performs other related duties, incl. supporting any other technology used in the bureaus (VPN, NAS, TeamViewer, etc.), as assigned.

Performs other related duties as assigned.


  • Preferably a bachelor’s degree in IT, or relevant professional experience.
  • PRINCE2, ITIL or COBIT certification is an advantage.


  • Prior experience with providing IT support (HW, SW, ticketing systems).
  • Particularly good the end-user knowledge of MS Office applications.
  • Previous experience with Active Directory, Group Policy, DNS is plus.
  • Experience with ERP systems like Peoplesoft is plus.
  • Project Management experience - desirable but not required.
  • Organizational skills.


  • Team player with ability to work independently.
  • Ability to learn modern technologies.
  • Understands and meets customer needs in a helpful way.
  • Ability to quickly anticipate, trouble-shoot and resolve problems.
  • Ability to balance multiple responsibilities and projects simultaneously.
  • Willingness to occasionally travel to bureaus in RFE/RLs broadcast region.


  • Czech
  • English 
  • Russian (Desirable but not required)


This is a locally recruited full-time position on a one-year assignment initially, with the possibility of extension for an open-ended contract after one year. The opportunity is open preferably to applicants with the legal right to work in the Czech Republic, who are expected to work in RFE/RL Prague’s office in a hybrid working model of a blend of in-office and remote work in the Czech Republic.


Should you be interested in this position please apply by submitting your CV and a cover letter in English.

Apply Now

Appointment against this post is on a local basis only. Please note that for the locally advertised positions preference will be given to those with a work permit and/or a valid residence status in the Czech Republic. Locally recruited employees should reside within commuting distance of Prague, Czech Republic, or be willing to move to take up work. They are not eligible for allowances applicable to candidates who are internationally recruited. Rather, they receive statutory benefits as per Czech labor law. Salary scales for locally recruited employees are based on the best prevailing local conditions. RFE/RL does, however, cover the costs of interview travel and, upon appointment, some relocation costs.
Note: In response to changing operational requirements, RFE/RL retains the discretion not to make an appointment, or to modify the job specifications for a particular vacancy.

By replying to this advertisement or sending your CV and/or other personal data to RadioFreeEurope/RadioLiberty, you are agreeing to having your data saved and managed by employees of the HR department of the company for possible future reference in full accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) GDPR and Act No 110/2019 Coll., on personal data processing. This agreement may only be withdrawn by a written revocation and remains valid until that date. However no longer than 5 years.

Odpovědí na tento inzerát či zasláním Vašeho životopisu a případných dalších osobních materiálů do společnosti RadioFreeEurope/RadioLiberty dáváte souhlas ke zpracování a uchování Vašich osobních údajů dle Nařízení Evropského parlamentu a Rady (EU) 2016/679 ze dne 27. dubna 2016 o ochraně fyzických osob v souvislosti se zpracováním osobních údajů a o volném pohybu těchto údajů a o zrušení směrnice 95/46/ES (obecné nařízení o ochraně osobních údajů), dále jen GDPR a zákona č. 110/2019 Sb., o zpracování osobních údajů. Tento souhlas platí až do jeho odvolání písemnou formou, maximálně však po dobu 5 let.

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RFE/RL, Inc. is a private, nonprofit corporation funded by a grant from the U.S. Congress through the U.S. Agency for Global Media (USAGM). Due to RFE/RL’s special character, the countries in which RFE/RL operates, and the type of work RFE/RL performs, it is RFE/RL's obligation to verify the accuracy of information provided by each applicant in order to ensure the safety and security of our employees and workplace. RFE/RL must ensure that everybody who advances to the final stage of the selection process for a position at RFE/RL and who wishes to enter into an employment relationship with RFE/RL must undergo pre-employment background check.

With respect to the above, RFE/RL informs you, as an applicant, that your employment at RFE/RL is contingent on the successful completion of pre-employment check.

Therefore after your acceptance of RFE/RL‘s offer letter, you will be subject of pre-employment check (performed by external Czech entity). Detailed information about collection and processing of your personal data in this matter will be provided to you together with the offer letter.

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The process described above largely applies to applicants for internships and fellowships as well – simply replace the word “employment” with “internship” or “fellowship” as applicable.

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Radio Free Europe/Radio Liberty (RFE/RL) is an international news organization headquartered in Prague, Czech Republic and Washington, D.C., with 21 bureaus throughout Russia, Central Asia, Afghanistan, and Central and Eastern Europe. Reporting in 27 languages across 23 countries, RFE/RL is one of the most comprehensive news operations in the world, providing responsibly reported, fact-based news in countries where media freedoms are under threat or banned outright. From Iran and Pakistan to Hungary, Ukraine, and Azerbaijan, RFE/RL journalists give audiences what they can't always get from their own local media: uncensored information and open debate. Reporting via digital, TV, and radio platforms, RFE/RL has a measured weekly reach of 38.1 million people. A private nonprofit, RFE/RL is funded by the U.S. Congress through the U.S. Agency for Global Media. RFE/RL's editorial independence is protected by U.S. law.

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RFE/RL is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Positions at RFE/RL are considered Public Trust Positions, with appointment contingent upon the positive outcome of a background investigation.